Our Services
There are a variety of services available to assist you with your back office administration - here are just a few examples of the services we offer....
Attending Meetings
Meetings are attended on your behalf, ensuring you stay up-to-date and informed on important discussions and decisions. It entails:
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Joining virtual meetings e.g. Zoom, Google meet, or conference calls
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Taking detailed minutes and notes during the meeting.
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Summarizing key points, action items, and decisions made.
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Providing a comprehensive meeting report for your review.
Client Liaison
Personalized point of contact is provided for your clients, including ensuring exceptional customer service. It entails:
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Responding to client inquiries and messages in a timely and professional manner.
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Providing clear and concise information. -
Coordinating schedules, appointments, and meetings between clients and your team. -
Managing client relationships, building trust, and resolving any issues that may arise. -
Maintaining accurate records of client interactions and communications. -
Building strong, long-lasting relationship with your client
Email & Diary management
Your emails and diary are expertly managed, ensuring you stay focused, organized, and on top of your communications and schedule. It entails:
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Monitoring and responding to emails in a timely and professional manner
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Filtering out spam and junk mail
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Categorizing and prioritizing emails
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Flagging important messages and deadlines
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Scheduling appointments, meetings, and events
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Setting reminders and notifications
Project Management
Your projects are expertly managed from conception to completion, ensuring they are completed efficiently, effectively, and to a high standard. It entails:
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Defining project scope, goals, and timelines.
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Creating detailed project plans and schedules.
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Identifying and mitigating potential risks.
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Breaking down projects into manageable tasks.
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Assigning tasks to team members or self completion.
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Tracking project progress and performance
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Ensuring clear and regular communication.
Preparation of PowerPoint Presentations
Creation of engaging, professional, and effective Ms. PowerPoint Presentations will help you to communicate communicate your message, showcase your ideas, and leave a lasting impression on your clients. It entails:
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Creating visually appealing and consistent design themes
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Selecting relevant images, graphics, and icons
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Organising content with clear headings and subheadings
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Writing clear, concise, and compelling text.
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Incorporating data, statistics, and research findings.
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Designing and building slides with animations and transitions.
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Adding tables. charts, and graphs to visualise data.
Formatting of Documents
Your documents are proficiently formatted to make them clear, concise, and visually appealing. It entails:
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Arranging content in a logical and easy-to-read structure.
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Inserting page breaks, headers, and footers.
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Creating tables of contents and indexes.
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Adjusting font styles, sizes, and colors.
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Applying bold, italics, and underline formatting.
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Creating headings, subheadings, and bullet points.
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Adding images, graphs, and charts,
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Adhering to your business style guide and standards.
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Checking for accuracy and completeness.
Copywriting and Proofreading
Compelling content for your business goals is crafted and refined to perfection. It entails:
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Writing engaging and persuasive copy for various marketing materials (ads, social media, websites)
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Crafting clear and concise headlines, taglines, and slogans
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Developing targeted and effective marketing messages
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Creating persuasive and informative product descriptions
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Careful review of written content for errors in grammar, punctuation, and spelling
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Checking for consistency in formatting, style, and tone.
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Ensuring accuracy an completeness of information.
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Suggesting improvements to clarity, coherence, and overall flow.
Client Gifting/Hampers
Strong relationship is built with your clients by showing appreciation through thoughtful and personalised gifting. It entails:
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Choosing perfect gifts for your clients, tailored to their interests and preferences.
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Assembling and packaging of beautiful hampers filled with gourmet treats, luxury products, and other specialty items.
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Creating personalised gift messages and cards
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Timely and efficient delivery or shipping of your gifts.
Travel & Hotel Arrangements
Your travel and hotel arrangements are all taken care of to ensure a seamless and stress-free experience. It entails:
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Research and booking of flights, hotels, and transportation.
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Creation of personalised itineraries
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Assistance with travel documentation and paperwork
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Recommendations for local activities and attractions, for vacations.
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24/7 support for any travel-related issues.